21st Century Toys
Latest News
 
 

FAQs

Here are answers to questions you've always wondered about. You can learn the secrets of removing a boot, putting a figure together, or how to send your product ideas to the company.
 
QUESTIONS ANSWERS
What is 21st Century Toys, Inc.? 21st Century Toys, Inc.™, once a vision of its' creative founders, has become a toy company known worldwide as a leading producer of action figure toys and accessories. The original company goal was to design and produce high quality products that would become the GOLD STANDARD FOR AUTHENTICITY AND ATTENTION TO DETAIL™ and that would stand out from the competition to where the customer could Experience the Difference™! That goal remains the same today.

21st Century Toys, Inc.™' creative team is comprised of military veterans, historians, and top toy designers that have a devotion to this standard and it has become a commitment for the company.
What does 21st Century Toys, Inc. produce? 21st Century Toys, Inc., specializes in original, authentically researched design/sculpting, greatly detailed painted and crafted action figures, play sets, airplanes, helicopters, tanks, rescue and other vehicles. We strive to be "The GOLD STANDARD for authenticity and attention to detail!™"

THE ULTIMATE SOLDIER®, AMERICA'S FINEST®, THE VILLAINS®, THE ULTIMATE SOLDIER XTREME DETAIL®, THE ULTIMATE SOLDIER 32X®,THE ULTIMATE SOLDIER 32X® COLD STEEL, THE GENERAL,® RADIO CONTROLLED, AND THE ULTIMATE SOLDIER 32X® XTREME WINGS.
Does 21C have a catalog? No we do not currently have a catalog since we only sell wholesale to mail order companies and retail stores. You can view our products here with a comprehensive list of thumbnails. We will soon have a CD-ROM catalog available for purchase.
How can I contact 21st Century Toys, Inc.? Corporate HQ Information
San Leandro, CA 94577
Tel: (510) 483-5700
Fax: (510) 483-2141

21st Century Toys Ultimate Soldier Fan Club Information and Sales
Email: fanclub21@21stcenturytoys.com
Tel: (877) 858-2582

General Information/Customer Service
Email: info@21stcenturytoys.com
Tel: (610) 364-9939

Domestic / International Sales
Wholesale Inquiries Only.
Email: mcordero@21stcenturytoys.com

Website Support
Email: support@21stcenturytoys.com

How can I obtain replacement parts? Contact info@21stcenturytoys.com for more information or you may purchase parts from:

Small Blue Planet
http://www.smallblueplanet.com or call toll free 800-320-0890

Justice Fighters
http://justicefighters.safeshopper.com or call 304-732-6530

Atlantic Toys
http://atlantictoys.safeshopper.com or call 707-426-2759

How do I put a figure together? We are currently working on providing detailed instructions online, but in the meantime, check our Comm Center for tips. Feel free to ask any assembly questions you may have and one of our moderators or fans will be certain to help you.
I have a great idea for a product, where can I send it? If you have a product idea, please post it in our Comm Center. We regularly read and pass on the most popular requests to our design staff.
What do the different lines encompass? THE ULTIMATE SOLDIER line currently consists of soldiers, vehicles and accessories from three eras: World War II, Vietnam and The Modern Era all in 1/6 scale

AMERICA'S FINEST represents the men and women in various public safety positions, from police officers to firefighters, including their equipment and vehicles in 1/6 scale

THE VILLAINS line includes the baddest of the 1/6 scale bad; a variety of arch- villains and underlings to challenge even the most elite crime fighters of America's Finest.

THE ULTIMATE SOLDIER XTREME DETAIL line consists of highly detailed 1/18 figures and vehicles from different eras.

THE ULTIMATE SOLDIER 32X is the newest line from 21st Century Toys, 1/32 scale soldiers and vehicles.

THE ULTIMATE SOLDIER 32X® COLD STEEL

THE GENERAL®

RADIO CONTROLLED

THE ULTIMATE SOLDIER 32X® XTREME WINGS

When is the 1/32 line out and who sells it? The 1:32 scale line is out now and is available to all retailers wanting to purchase.
How often do newsletters come out? There is no structured schedule as to when the newsletters come out. We are currently reorganizing the entire Fan Club package in order to offer more features, specials, exclusives and a new electronic color/downloadable newsletter but no time frame has been established. We will notify you via the website when newsletters will be available. The next newsletter may be available as soon as June 2001.
Where can I buy 21st Century Toys, Inc. products? Check out the Where to Buy section of the website for a list of retailers and online stores, as well as many department stores, toys stores, and hobby shops.
Where can I buy loose accessories? You may purchase parts from:

Small Blue Planet
http://www.smallblueplanet.com or call toll free 800-320-0890

Justice Fighters
http://justicefighters.safeshopper.com or call 304-732-6530

Atlantic Toys
http://atlantictoys.safeshopper.com or call 707-426-2759